Benbria Highlights from C3X Attendance and New Partnership Announcement

February 19, 2025

Benbria — Customer Experience and Engagement Solutions
benbria.com

This past quarter, Benbria demonstrated its commitment to driving innovation in Campus Experience Management by attending the C3X Annual Conference and Expo, hosted by NACAS. This premier event brought together leaders in auxiliary services from higher education institutions across North America, creating an ideal platform for Benbria to showcase its cutting-edge solutions and connect with influential decision-makers. Our presence at C3X enabled us to engage directly with stakeholders, explore challenges in student and guest experience management, and present the transformative impact of real-time feedback and omni-channel communication tools. These interactions reinforced Benbria’s reputation as a trusted partner for improving satis­faction and operational efficiency.

The conference also provided a valuable opportunity to share success stories and insights with an audience eager to enhance campus services. By highlighting how our Loop Experience Platform has been successfully implemented across various institutions, we inspired attendees to rethink their approach to Campus Experience Management. The event underscored the growing demand for innovative solutions that empower organizations to proactively address feedback and foster lasting connections with their audiences.

Partnership Announcement

A key highlight from the past quarter was the announcement of our strategic partnership with Back of House and Gordon Food Service. This collaboration marks a significant milestone in our mission to empower restaurant owners and operators with cutting-edge guest experience management tools. Gordon Food Services, founded in 1897, has over 20,000 employees, serves 100,000 customers, and generates $13B in annual revenue. It is the 22nd-largest privately held company in the U.S. By integrating our Loop Experience Platform with the extensive resources and networks provided by Back of House and Gordon Food Service, we aim to deliver actionable insights and seamless communication channels that enhance dining experiences and drive customer loyalty.

Through this partnership, restaurant operators can leverage data-driven strategies to improve guest satisfaction, optimize workflows, and build stronger customer relationships. With Gordon Food Service’s expansive reach in the foodservice industry and Back of House’s expertise in supporting restaurant operations, Benbria is uniquely positioned to make a meaningful impact on the restaurant landscape. This collaboration not only broadens our market reach but also demonstrates our commitment to delivering value to a diverse range of industries.

These initiatives reflect our dedication to expanding Benbria’s influence and delivering exceptional experiences to our clients and their customers. We are energized by the momentum we’ve built through these strategic efforts and look forward to seizing new opportunities to innovate, collaborate, and drive meaningful impact in the year ahead. To learn more about this partnership, please see the Press Release.