How Edge AI is revolutionizing customer experience
November 6, 2024
Edge Signal— Addressing the complexities of edge computing infrastructure
edgesignal.ai
Edge computing is rapidly gaining traction as AI advancements reshape the technology landscape worldwide. Traditionally, data has been sent to centralized cloud servers for processing. Edge computing is a decentralized approach that processes data closer to its source, addressing the need for reduced latency, improved response times, and enhanced security and privacy measures. It also enables organizations to digitize the edge, offering opportunities to cut costs and take customer-facing actions to boost revenue.
Recognizing this shift in the market, Edge Signal enables organizations in the retail and hospitality industry to optimize operations with AI to increase revenues, save costs, and improve customer experience. Edge Signal applications help pinpoint anomalies, analyze visuals, provide insights, monitor customer behavior, drive predictive maintenance, automate local machines, and more—leaving businesses to focus on their operations instead of the intricacies of edge computing or AI.
Edge Signal Shop Suite connects and manages existing retail infrastructure, including cameras, to benchmark and increase average service levels, check compliance with marketing and sales policies and guidelines, drive upsell through targeted advertisements, provide a continuous mystery shopper, and more—benefiting both brands and shop owners.
In hospitality, hundreds of lenses capture service moments. Edge Signal enables their clients to use these real-time insights to their advantage to optimize operations, boost upsell and make informed decisions. For example, Edge Signal Hospitality Suite enables organizations to define zones of interest and analyze queue metrics, receive instant notifications about overcrowding during peak times, identify repeat guests/visitors to increase loyalty.
In addition to the Shop Suite and Hospitality Suite applications, Edge Signal provides a full-fledged edge computing platform—featuring complete edge infrastructure management and edge AI development capabilities. It is device- and hyperscaler-agnostic, with built-in security. Organizations can seamlessly and securely onboard and manage edge infrastructure and applications from a single dashboard, improving resource efficiency, lowering environmental impact, and supporting ESG goals.
To learn more, visit Edgesignal.ai.
“As a longstanding partner of Edge Signal, we have successfully worked together on multiple projects across various industries. What stands out most for us is the platform’s flexibility and the speed at which we can roll out new edge projects.”
— Fernando Pérez Suárez, General Manager, Temporis Latin America