Pisano Solves HR Leaders’ Engagement and Retention Challenges with a Unified EX Platform
November 7, 2024
Pisano — All-in-one experience management solutions
pisano.com
Have you realized how vital it has become for HR leaders to attract and retain the best talent when economic uncertainty is the norm? And whenever you read a piece of content or have a conversation with a colleague on any business-related topic, not just HR, you inevitably find yourself in discussions about employee engagement and retention. In a world where 73% of employees say, even if they wouldn’t be looking for a job, they would consider leaving their jobs for the right offer understanding and prioritizing employees has never been more crucial.
The Numbers Tell a Compelling Story
Organizations with highly engaged teams report 23% higher profitability and 66% greater well-being. Yet, the reality is only 23% of employees globally feel engaged at work. These statistics highlight a gap between what employees want and what many organizations are delivering.
Let’s not forget the costs associated with turnover. Employers often spend the equivalent of six to nine months of an employee’s salary to find and train a replacement. And it isn’t just a financial drain; it disrupts team dynamics, productivity, and company culture.
As generational shifts influence workforce expectations, companies must evolve to meet these changing demands.
EX Management – A Notable Trend in HR Investment
These statistics are, of course, alarming for all companies. But there is always a flip side of the coin. Research shows that people who report having a positive employee experience are 8 times more likely to want to stay at a company.
This is why many organizations have begun investing in EX initiatives, and a noticeable trend has emerged: certain EX platforms are chosen more frequently, with Pisano standing out among them.
With an innovative EX platform, natively integrated with its robust Customer Experience platform, Pisano empowers organizations to gather feedback and analyze experience throughout the entire employee journey.
Managing Employee Experience with a Focus on Data and Innovation
Pisano’s CX Platform has a reputation for dancing with data flawlessly and staying on the cutting edge of technology. This gold standard is also evident in Pisano’s EX platform, which is closely monitored by leaders.
With advanced analytics and artificial intelligence at its core, the platform helps companies measure key EX metrics like employee Net Promoter Score (eNPS).
However, what’s truly exciting is their unique metric, the Employee Lifecycle Score (ELC), which provides deeper insights into employee engagement and satisfaction.
Of course, we all know that measuring metrics alone is not enough. Real-world results are what truly matter. Reviews from HR Leaders using Pisano EX illustrate a significant transformation: organizations are witnessing a notable increase in retention rates, productivity, and overall employee well-being.
These are some of the benefits we can expect from a strong EX platform, but there is one very important advantage, mentioned in almost all reviews, that sets Pisano apart from most of the strong players in the field.
How Pisano Integrates EX with CX for Greater Impact
All studies on the modern business world show that success in enhancing the employee experience is directly reflected in the customer experience outcomes and long-term company growth.
Pisano’s advantage lies in its ability to feed customer experience insights with employee experience measurements to turn them into actions that drive growth.
This dual focus allows organizations to understand the relationship between employee satisfaction and customer experience, creating a growth enabling total experience (TX) strategy.
Looking Ahead: Pisano and the Future of EX
Even today, 85% of employees say they take more initiative when they receive feedback at work. It is inevitable that the need for interaction between the company and the team will increase.
As organizations navigate the complexities of workforce dynamics, the demand for effective EX solutions will continue to grow and Pisano will keep standing out as one of the most powerful and innovative players on the stage.