Pisano – Standing Out from the XM Status-Quo with Dynamism and Innovation
April 10, 2025
PISANO — All-in-one experience management solutions
pisano.com
We’re in the middle of a revolution of technological progress. And revolutions don’t reward those who stand still.
The experience management industry has long been dominated by established players, but the market seems to be reshaping itself in pursuit of the dynamism this revolution has brought.
The companies thriving in this era aren’t just the ones that recognize change but the ones that partner with platforms built to evolve alongside them.
That’s why is drawing a wave of migrations from well-known vendors. The shift isn’t just about finding an alternative—it’s about choosing a platform that doesn’t slow down when the industry moves fast.
More Than a Migration Partner
Switching experience management platforms is rarely a decision made lightly. It’s not just about adopting new technology; it’s about ensuring that transition leads to something better.
Pisano’s seamless transitions have certainly played a role in the rising demand for migrations, but the real story goes beyond technical execution. Businesses aren’t just choosing Pisano because the migration process is smooth—they’re choosing it because it’s the kind of platform that won’t leave them stuck in place years down the road.
Pisano has never sacrificed flexibility for enterprise-grade solutions. It continuously evolves to fit the unique hierarchy and industry-specific needs of its customers, ensuring that every company gets a solution tailored to them with no restrictions on surveys, roles, users, or feedback.
And in an industry where rigid structures are often the norm, this fresh approach remains one of the key reasons businesses are making the switch.
Breaking Free from Inertia
Industry giants may feel familiar, but that familiarity often comes at a cost. The bigger the company, the slower the change. Updates roll out at a pace that lags behind customer needs, and innovation struggles under the burden of legacy systems. Pisano is built differently.
From the beginning, the company has taken a fundamentally dynamic approach—listening to customers, anticipating challenges, and moving quickly to turn insights into solutions. The result? A platform that actively shapes the industry shifts. This pace of development is evident in the innovations it continuously brings to the table. Take its latest reporting system, for example.
Rethinking Reporting with Customization at Its Core
Rather than following the traditional industry standard for reporting, Pisano listened to feedback directly from its customers and decided to offer a flexible, customizable framework designed to adapt to their diverse operational needs.
By combining technical depth with visual clarity, the system allows teams to tailor their reporting processes without adding unnecessary complexity.
Of course, the true test of any reporting system lies in how well it integrates into existing workflows and meets real-world demands. Early impressions suggest that this iteration provides greater adaptability without sacrificing usability, making it a meaningful improvement for businesses looking to refine their data-driven decision-making.
Advanced Text Analytics—designed with a fresh, dynamic approach
Pisano’s Advanced Text Analytics process vast amounts of qualitative feedback and turn scattered insights into structured, actionable intelligence leveraging the power of AI. But what makes it revolutionary isn’t just what it does—it’s how it adapts.
Pisano’s approach, unlike predefined models that force businesses into rigid categories, is built for continuous learning, offering deeply trainable and customizable Gen-AI models, evolving alongside each company’s unique needs without limits. In this way, Pisano ensures that businesses can shape their analytics to reflect industry nuances, customer behavior, and shifting priorities.
We have already seen this personalization-oriented approach of Pisano in Leo, the generative AI-based assistant they integrated into their platform.
Considering that advanced text analytics capabilities powered by this unique approach are integrated into Leo, Pisano’s main goal is to connect technologies that can be personalized in detail for each customer around a common innovative core.
Does the Speed of Innovation Cause Stumbles?
With innovation at this pace, some might expect challenges. But the companies migrating to Pisano tell a different story.
In their reviews, they say that working with a fully engaged team ensures every step forward is smooth since the team’s proactive approach enables them to identify and solve potential problems before they arise—a detail that shows dynamism.
And that’s the real difference, keeping moving while some platforms struggle to keep up. Customers don’t just see a product that works today; they see a platform that evolves with them.
Pisano’s journey is an inspiration for companies looking to climb to a leading position in industries with established players.
To learn more about Pisano visit pisano.com/en