WCS Europe Drives Digital Innovation

Pursuing its business strategy focused on the Salesforce CRM platform and building on its initial successes, WCS Europe visited the Salesforce premises in Dublin, Ireland, in September.

This was a great opportunity for the WCS Europe team to showcase their expertise in integrating third-party solutions and business applications to the Salesforce Account Executive (AE) team in the ESMB segment. Showcased integrations included Sofacto (invoicing), Wrike (project management), DocuSign (electronic signature), CFAST (telco billing software) and TrueContext (field workflow platform). These integrations enrich the Salesforce Customer 360 platform and position it as an alternative to ERP platforms to reduce costs and gain agility and flexibility.

All these topics were covered during three workshops and were illustrated by WCS Europe customer case studies and demos. Initial projects have already been identified and the return on investment will undoubtedly be fruitful for all parties.

In recent months, the WCS Europe team has also obtained several certifications. This is an important step that strengthens our partnership with Salesforce and allows us to offer our customers more sophisticated integration and support services.

To learn more, visit eu.wcs.global.